Return Policy

We offer a 14-day return policy on all merchandise purchased online or in our stores. If for any reason you are not completely satisfied with a product within 14-days from date of purchase or date of receipt, whichever is later, you can return it for a refund.

The only exceptions to this policy are clearance and sale items which may be returned for exchange or store credit only, and special order items, which cannot be returned.

Returned items must be unused and in resalable condition with all tags and attachments intact. All returns will be credited back to the original form of payment on your invoice.

Returns / Exchanges by Mail

Please use the original shipping box and packing materials if available and enclose a copy of your receipt or gift receipt. Shipment may be made by US Mail, UPS, FedEx or DHL to the following address:

Canis Minor
Attn: Returns Dept.
31 River Drive South
Jersey City, NJ 07310
(888) 848-8944

We have included a return form for your convenience in your original shipment. Please be sure to fill out the form completely and insert a copy in the package to be returned.

Store Returns / Exchanges

You can also return or exchange your items at any one of our stores. Just present your original receipt.

Changes to Orders

Once an order has been sent, it cannot be changed online. Please call us at 888-848-8944 and an associate will help you make changes to your order.

Shipping

We use both UPS and US Mail for shipping of all domestic and international orders. You may select an available preferred method of shipment at checkout. All shipping charges are calculated based on the weight of your order.

We offer the following mail types, depending on the shipment destination:

Ground
3-Day Select
2-Day Select
Next Day Air Saver

Orders placed by 3:00PM Monday-Friday will be shipped the same day. If there is any problems with you order, you will be contacted by a customer service representative within 2 business days.

Tracking

You will receive tracking information when your shipment is sent by e-mail. Please visit www.ups.com/tracking to get the latest information on your package. Please note that tracking information may not be available until midnight of the day your order is sent.